Terms of Service

1. Acceptance of Terms

By accessing or using Lihv-connect ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Lihv-connect is a healthcare platform that connects patients with clinics and healthcare providers. We facilitate the discovery of clinics, booking of appointments, and management of healthcare interactions.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorised use of your account.
• You must be at least 18 years old to create an account.

4. Bookings and Appointments

Bookings made through the Platform are subject to availability and confirmation by the relevant healthcare provider. Lihv-connect acts as an intermediary and is not responsible for the medical services provided by clinics or practitioners.

5. Cancellations and Refunds

Cancellation policies are determined by individual healthcare providers. Please review the specific cancellation terms before confirming a booking. Refunds, where applicable, will be processed in accordance with the provider's policy.

6. User Conduct

You agree not to:

• Use the Platform for any unlawful purpose.
• Provide false or misleading information.
• Interfere with or disrupt the operation of the Platform.
• Attempt to gain unauthorised access to any part of the Platform.
• Use automated systems to access the Platform without our consent.

7. Intellectual Property

All content, trademarks, and intellectual property on the Platform are owned by or licensed to Lihv-connect. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

Lihv-connect provides the Platform on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

9. Termination

We reserve the right to suspend or terminate your account at any time if you breach these Terms of Service. Upon termination, your right to use the Platform will cease immediately.

10. Changes to Terms

We may modify these Terms of Service at any time. Continued use of the Platform after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, please visit our Contact Support page.